The federal Consumer Financial Protection Bureau runs a public
ledger of complaints people file about financial products — credit reporting,
debt collection, mortgages, checking accounts, prepaid cards. In the last
90 days, Texans filed
304,304 complaints. This page publishes
company-level and product-level PATTERNS only. No individual complaint text
is on this page, ever — see the source note at the bottom for why.
Other (950 companies, each under 5 complaints or beyond the top 10)
18,145
Top products
Product
Complaints
Credit reporting or other personal consumer reports · mostly Credit reporting
286,358
Debt collection · mostly I do not know
11,163
Checking or savings account · mostly Checking account
1,859
Credit card · mostly General-purpose credit card or charge card
1,717
Money transfer, virtual currency, or money service · mostly Mobile or digital wallet
838
Other products
2,369
How the company answered
Company response
Count
Share
Closed with explanation
135,940
45%
In progress
102,806
34%
Closed with non-monetary relief
64,521
21%
Untimely response
572
0.19%
Closed with monetary relief
465
0.15%
465 Texas
complaints in this window closed with monetary relief — that is 0.15% of the total.
Texas · company patterns
The top 5 Texas companies by complaint count in
this window, each with the single issue most complaints named and, inside that,
the most common sub-issue. The last column is the share of that company's Texas
complaints in this window that closed with monetary relief to the complainant.
A company with fewer than 5 Texas complaints is not named on this
page — see the "Other" row above.